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Main Street Bank Honored Among Top Three Extraordinary Banks in the United States

Marlborough, MA – Main Street Bank, a local Massachusetts icon, was just named among the top three extraordinary banks in the United States by The Institute for Extraordinary Banking. The bank has been honored with two distinguished awards: The Institute’s Banky™ Award for its unwavering commitment to community banking and the Overall Excellence Banky™ Award for exemplary performance in five critical areas of banking.


The Institute for Extraordinary Banking™, a leading authority in recognizing outstanding community banks, has selected Main Street Bank as a recipient of a Banky™ Award. This accolade is bestowed upon exceptional community banks throughout the United States, with the aim of helping consumers identify the best banking institutions in their local communities.

Main Street Bank executives pose with Roxanne Emmerich, holding their Banky award.
From left to right: Jamie Conaghan, SVP Marketing & Digital at Main Street Bank; Roxanne Emmerich, Chair & Founder of The Institute for Extraordinary Banking™️; Ellen Dorian, President & COO of Main Street Bank; and Donna Driscoll, VP Branch Administrator of Main Street Bank.

Main Street Bank’s Dedication to Community Banking

The Extraordinary Banking™️ Awards emphasize the indispensable contribution community banks have on their communities—how deeply woven into the fabric of the community they are. Their role in elevating the national economy is profound yet often misunderstood. Community banks are the beacon that illuminates their local communities and the pillar of small business success.

Main Street Bank’s exceptional dedication to community banking is evident through its continuous support and engagement within the local Massachusetts communities it serves. This award underscores the bank’s commitment to fostering strong relationships with its customers and making a positive impact on the communities it serves.

Main Street Bank’s CEO Expresses Pride and Commitment to the Community

Main Street Bank’s CEO, Walter Dwyer, expressed pride in the recognition, saying, “At Main Street Bank, we’ve always believed that our success is intertwined with the prosperity of our community. This recognition is a testament to the hard work and dedication of our team, who go above and beyond to ensure that we remain a trusted partner for our customers and communities. We are deeply committed to supporting local businesses, providing outstanding customer service, and promoting financial literacy in our region. These values drive our mission to be an extraordinary community bank.”

Ellen Dorian, President & COO of Main Street Bank poses with Roxanne Emmerich who holds the award that Main street Bank one.
Roxanne Emmerich poses with Ellen Dorian and holds Main Street Bank’s Banky Award

Overall Excellence Banky™ Award Recognizes Main Street Bank’s Multifaceted Contribution

Main Street Bank has also been honored with the Overall Excellence Banky™ Award, recognizing the bank’s outstanding performance in five key areas: philanthropy, customer service, thought leadership, workplace culture, and financial literacy education. This prestigious award underscores the bank’s holistic approach to banking excellence and its multifaceted contribution to the well-being of its communities.


“This recognition renews our inspiration in our mission to serve the people and businesses of our communities and invigorates us to continue delivering an exceptional banking experience. We are committed to ensuring that Main Street Bank remains the bank of choice for our customers, where excellence is not just a goal but a way of life,” says Ellen Dorian, Main Street Bank’s President & COO.


Roxanne Emmerich, Chair and Founder of The Institute for Extraordinary Banking™️, proclaimed during the awards ceremony: “Community banks recognize aspirations, dreams, and silent hopes of small businesses and individuals within their communities. The heart and soul of an extraordinary community bank is the visionary blueprint for the community’s success and ability to enact that plan. Those banks were chosen to receive this year’s Banky awards.”


Main Street Bank is proud to be recognized for its unwavering commitment to excellence in community banking. The bank’s dedication to its customers and communities continues to be at the forefront of its mission, and it looks forward to further strengthening these bonds in the years to come.


About The Institute for Extraordinary Banking™

The Institute for Extraordinary Banking™ is a prestigious organization dedicated to recognizing and celebrating community banks that excel in their commitment to serving their communities and fostering economic growth. The Extraordinary Banking™ Awards highlight the vital role of community banks in supporting local businesses and individuals. For more information, visit The Institute for Extraordinary Banking’s Website.


About Main Street Bank

Main Street Bank is a locally run, independent mutual savings institution serving the MetroWest and northern Middlesex communities of Massachusetts. They are united under a culture that strives every day to contribute to our communities by providing customer-focused, innovative products and services for individuals, families, local businesses, and community organizations since 1860, with particular attention to education and financial wellbeing. With branch offices in the MetroWest and North Middlesex region, Main Street Bank provides an extensive array of financial services and products for all personal and business life stages.