Banking has never been easier with all of the e-conveniences Main Street Bank has to offer. And the best part? They’re all free. Bank anywhere, anytime to fit your schedule. Find out more about how each service can make your banking experience just a bit more enjoyable and a lot more convenient!
Online and Mobile Banking Customers:
As use of computers and other devices in public spaces such as libraries, internet cafes, and at work become more common, all Online and Mobile Banking users should be mindful of the importance of properly ending their banking session prior to leaving the computer, but also that you are utilizing an unsecured wireless connection. We strongly suggest that you limit the types of internet browsing performed over an unsecured internet session, as well as following these log-off procedures to ensure that data remains private and secure.
Proper Log-off Procedures:
The correct way to end your online or mobile banking session is to always select “sign-off” in the navigation bar or main menu. Also, be sure to close any open windows that may have been created within your session. These procedures are of the utmost importance especially when accessing your account information from a public or workplace computer.
Use the Internet Security and Online Banking Checklist for best practices to protect your information.
Online Banking
We believe banking should be convenient, secure, and built around your needs. Our Online Banking platform gives you the freedom to manage your accounts anytime, anywhere, while staying connected to the people who know you and understand your financial goals.
Whether you’re reviewing transactions, paying bills, transferring funds, or monitoring your credit, Online Banking provides the tools you need to stay in control of your finances.
Available 24 hours a day, 7 days a week from your computer, tablet, or mobile device.
Features & Benefits:
Manage Your Accounts
- View account balances and transaction history
- Transfer funds between eligible accounts
- Reconcile your accounts quickly and easily
- Open new deposit accounts online
Simplify Everyday Banking
- Pay bills electronically
- Send money to friends, family, and others with Zelle®
- Request stop payments on checks
- Update your address and contact information
Stay Informed and In Control
- Set customized account and debit card alerts
- View and monitor your Credit Score in real time
- Keep track of account activity whenever and wherever you need to
- Connect all of your finances with Manage My Money, a personal financial management tool
Security You Can Trust
Your financial information deserves strong protection. That’s why we combine advanced security technology with ongoing account monitoring tools to help safeguard your information.
- Persistent multi-factor authentication (MFA) when accessing Online Banking or the Main Street Bank mobile app
- Secure, encrypted online banking sessions
- Real-time alerts to help monitor account and debit card activity
Mobile Banking
Your life doesn’t stop when you leave home, and your banking doesn’t have to, either.
The Main Street Mobile Banking App gives you secure, real-time access to your accounts wherever you are. Whether you’re checking balances, depositing checks, paying bills, transferring funds, or monitoring your financial activity, you’ll have the tools you need right at your fingertips.
Combined with the personalized support of Main Street Bank’s local bankers, Mobile Banking helps you stay connected, informed, and in control.
Features & Benefits:
Access Your Accounts Anytime
- View checking, savings, loan, and mortgage account balances
- Monitor recent transactions and account activity in real time
- Keep track of your finances wherever life takes you
Fast, Secure Login
- Sign in quickly using Touch ID® or Face ID®
- View balances instantly with Fast Balances
- Protected with advanced security features, including persistent multi-factor authentication (MFA) for secure access
Deposit Checks from Anywhere
- Deposit checks by taking photos with your mobile device
- Smart capture technology automatically detects and captures your check when it’s properly positioned in the camera frame—helping you deposit checks quickly with fewer taps and less guesswork
- View pending deposits within your account
- Manage deposits securely and conveniently
Move Money Easily
- Transfer funds between eligible accounts
- Transfer money to accounts at other financial institutions
- Pay bills and manage recurring payments from one convenient location
- Send money to friends and family with Zelle®
Stay Informed and In Control
- Set customized account and debit card alerts
- View and monitor your Credit Score in real time
- Keep track of account activity whenever and wherever you need to
- Connect all of your finances with Manage My Money, a personal financial management tool
Designed Around Convenience
- Easy-to-use navigation and intuitive account management tools
- Access your banking services 24/7
- Reduce trips to the bank and manage finances on your schedule
Enroll your mobile device for the convenience of mobile banking today!
Download the Main Street Mobile Banking App:
The Main Street Bank Mobile App is free to download. Message and data rates may apply. Certain features are available only to eligible account holders and accounts.
Debit Cards
A safe and convenient alternative to cash or checks, Main Street Bank’s debit cards can be used anywhere you see the MasterCard® logo to make purchases. You can also use your Main Street Bank debit card as an ATM Card and get cash at thousands of ATMs worldwide. One card, two great uses. Our cards are EMV chip enabled, which means they come with an embedded chip and provide enhanced security when used at chip-enabled card readers.
Features & Benefits:
Instant Issue
You can have a new or replacement debit card printed instantly at any of our branch locations for your convenience.
SUM Network Member
We participate in the SUM Network, so your Main Street Bank Debit Card can be used surcharge free at any SUM-participating ATM machines. Find a SUM Network ATM wherever you are by visiting the SUM ATM Locator.
Made for Your Checking Account
A Main Street Bank debit card pairs perfectly with our checking accounts. We have free checking accounts available so that you can use your debit card when and how you need to. Take a look at our checking account options!
Debit Card Limits
If you have questions about limits on your Debit Card, please call us at 508-481-8300.
Lost Cards
Life happens, and we’re here to help! If you lose your debit card, you can call the number below at any time to quickly cancel your card and minimize the chance of unauthorized use of your card.
To report Lost/Stolen Debit Cards:
Please call 508-481-8300 at any time.
Account and Debit Card Alerts
The best way to protect yourself and your accounts is to set up automatic alerts. You can receive alerts through an email, text message, or both whenever a specific activity occurs on your account or debit card. Automatic alerts are one of the best ways to protect yourself from fraud.
Alerts:
Do you like to micro-manage your money? We won’t judge you! You can set up alerts to help you manage your finances more effectively.
For instance, create alerts to notify you when:
- A deposit or check clears
- Your Certificate of Deposit is maturing
- An account falls below a certain balance or
- An account reaches a maximum or minimum balance
- Your debit card has been used for a maximum or minimum amount
Proactive Protection
Debit card alerts can help you know when your card is used and allows you to be proactive in the event of any fraudulent purchases. You are able to set up alerts for your debit card within online or mobile banking, and you can receive alerts through email, text, or both.
Card Controls
Spend less time managing your cards and more time doing the things you really love. Quickly find, manage, use and view your debit card information in one secure location and take control of your finances and your life.
Mobile Wallet
Make purchases on the go with the security and convenience of Main Street Bank’s Mobile Wallet. This feature lets you use your MasterCard® Debit Card to pay safely and confidently, both in-store or online. Mobile payment technologies have multiple layers of protection to keep your transactions secure. Your physical card is digitally encrypted, your phone stores encrypted card numbers securely, and a fingerprint, facial recognition or passcode is required for each purchase.
Apple Pay®
- Make sure your compatible Apple device has the latest version of the iOS operating system.
- Add your Main Street Bank MasterCard® Debit Card to Apple Pay.
- Pay securely with a single touch at hundreds of stores and participating apps.
Samsung Pay®
- Make sure your compatible Samsung device is updated with Samsung Pay. Visit samsung.com/my/samsung-pay/supported-devices/ for a list of compatible Samsung devices.
- Take a picture of your Main Street Bank MasterCard® Debit Card with your device’s camera.
- Secure it with your fingerprint and backup PIN and you’ll be ready to go.
Google Pay®
- Download the Google Pay app from the Google Play store.
- Add your Main Street Bank MasterCard® Debit Card – it’s as simple as snapping a photo.
- Pay securely with a single touch at hundreds of stores and participating apps.
Electronic Bill Pay
Electronic Bill Pay is a convenient and secure way to pay bills and it’s free at Main Street Bank.
Features & Benefits:
- Pay bills from any of your Main Street Bank checking accounts
- Pay all or some bills automatically
- View a history of payments and sort by the field of your choice, for example by date or payee
- Create custom reports
e-Bills
An e-Bill is an electronic version of your bill that you receive directly within your bill pay service that you can view and pay immediately. Our e-Bills service is free and it can accelerate and simplify the bill paying process. You simply click it, view it and pay it; another way to eliminate paper!
Our Online Banking Bill Pay Worksheet can help you input your online bill payments to your Main Street Bank account.
e-Statements
Let us introduce you to a cleaner, greener way to bank. Online documents are electronic versions of the statements, notices, or tax forms you receive in the mail. Online access means that you can view your statements at any time, from any location.
Features & Benefits:
Save Time
e-Statements are delivered faster than those sent through the mail. An e-mail is sent to you when a new statement is available.
Save Space
e-Statements can be saved to your computer and printed when needed. Gone are the files, drawers, and boxes filled with statements!
Secure Sign On
Keep your personal information secure. Secure Sign On helps us protect your valuable information including e-Statements.
Compatible with Many Accounts
Checking accounts, savings accounts, certificates of deposit, money market accounts and loans can receive e-Statements.
External Transfers
With External Transfers, you can easily and securely transfer money between your Main Street Bank accounts and accounts at other financial institutions, all from one place.
Features & Benefits:
- Easy money transfers between accounts at different financial institutions
- Faster and easier money management
- Set up recurring transfers between different financial institutions
- Save paper – no need for checks
- Save time – less visits to the bank
- And, it’s FREE!
All you need to get started is Main Street Bank’s Online Banking. Enroll or Login today!
Note: when setting up an external transfer, you will need your bank’s ABA/Routing number.
Telephone Banking
The Telephone Banking service is available for you to check balances and cleared checks, make transfers, and more.
It’s free to sign up and all you need is a telephone for 24-hour access to your accounts.
Call 888-621-2299 to set up and use Telephone Banking today!
Frequently Asked Questions
What can I do with Main Street Bank Online Banking?
Online Banking gives you secure, 24/7 access to your accounts from your computer, tablet, or mobile device. You can:
- Check account balances and transaction history
- Transfer funds between eligible accounts
- Pay bills electronically
- Open new accounts
- Set account and debit card alerts
- Monitor your credit score
- Send money with Zelle®
- Manage external transfers to and from other financial institutions
Is Online Banking and Mobile Banking secure?
Yes. Main Street Bank uses multiple layers of security to help protect your information and accounts. Customers also benefit from alerts that notify them of important account activity, changes to login credentials, and other account events.
In addition, Main Street Bank’s digital banking services are designed to provide secure access while giving customers peace of mind and control over their financial information.
Is there a fee to use Online Banking or the Mobile App?
No. Online Banking and Mobile Banking are offered as free services for Main Street Bank customers. However, message and data rates from your mobile carrier may apply when using the mobile app or receiving alerts.
How do I enroll in Online Banking?
Getting started with Main Street Bank Online Banking is simple. Visit the Online Banking login page, select Register – Personal or Register – Business, and follow the prompts to verify your information and create your login credentials.
How do I download the Main Street Bank Mobile App?
The Main Street Mobile Banking App is available for Apple® and Android™ devices.
Simply download the app from the App Store® or Google Play™, then log in using your Online Banking credentials. If you’re not already enrolled in Online Banking, you’ll need to complete enrollment before accessing Mobile Banking services.
Can I deposit checks using my mobile device?
Yes. Mobile Deposit allows you to securely deposit eligible checks from virtually anywhere using the Main Street Bank Mobile App. Simply take a photo of the check using your smartphone or tablet and submit it through the app.
For added convenience, the app’s smart capture technology automatically detects the check and captures the image when properly positioned, making deposits faster and easier.
What is Mobile Deposit and how does it work?
Mobile Deposit allows you to deposit eligible checks directly into your account using the Main Street Mobile Banking App.
Simply endorse the check, take photos of the front and back using your mobile device, and submit the deposit through the app. For added convenience, smart capture technology automatically detects the check and captures the image when it is positioned correctly within the camera frame.
It’s a fast, secure way to deposit checks without making a trip to the bank.
When will my mobile deposit be available?
In most cases, deposits submitted by 4:00 PM EST are available within the next two business days. Deposits are subject to verification and may be reviewed for eligibility and collectability.
How do I endorse a check for Mobile Deposit?
To successfully deposit a check using the Main Street Bank Mobile App, the check must be payable to you (or a joint owner on the account) and properly endorsed on the back.
Before taking your photos, write:
“For Mobile Deposit Only to Main Street Bank”
and add your signature below the endorsement.
Please note that all mobile deposits are subject to review and verification by Main Street Bank. Checks that are not properly endorsed may be rejected or delayed.
This simple step helps ensure your deposit is processed securely and efficiently.
Can I transfer money to accounts at another bank?
Yes. Main Street Bank offers External Transfers, allowing you to move money between your Main Street Bank accounts and accounts you own at other financial institutions. To get started, you’ll verify ownership of the external account through a secure validation process.
Does Main Street Bank offer person-to-person payments?
Yes. Main Street Bank customers can send and receive money with Zelle® directly through Online Banking and the Mobile App. Zelle® is a fast and convenient way to send money to friends, family, and others you trust using an email address or U.S. mobile phone number. Transactions between enrolled users are typically completed within minutes.
Can I set up account alerts and notifications?
Absolutely. You can customize alerts to help stay informed about important account activity. Alerts can be delivered through:
- Push notifications
- Text messages
Examples include account activity alerts, debit card usage, balance notifications, login-related notices, and mobile deposit notifications.
Can I monitor my credit score through Online Banking?
Yes. Online Banking gives you access to your credit score so you can monitor your financial health and stay informed about changes over time.
Regularly reviewing your credit score can help you better understand your borrowing power and identify potential issues before they become larger concerns.
Can I transfer money between banks online?
Yes. Main Street Bank’s External Transfer feature allows you to move money between your Main Street Bank accounts and eligible accounts you own at other financial institutions.
Once your external account has been verified, you can conveniently initiate transfers through Online Banking without needing to visit a branch.
What if I need help but can’t get to a branch?
Main Street Bank offers multiple ways to get assistance. In addition to Online Banking and Mobile Banking, customers can connect with knowledgeable bankers through Video Connect, allowing them to receive live, personalized support from wherever they are. Video Connect combines the convenience of digital banking with the personal service customers expect from Main Street Bank.
How is Main Street Bank’s digital banking different from other banks?
At Main Street Bank, digital banking is designed to complement—not replace—the access you have to your banker.
Our digital tools make everyday banking more convenient, while our team remains available to help you navigate important financial decisions. Whether you’re depositing a check, sending money with Zelle®, managing your accounts, or connecting with a banker through Video Connect, you receive the convenience of modern technology backed by personalized support from a local bank that takes the time to understand your goals.
I’m locked out of Online Banking. How do I reset my account and password?
To reset your Online or Mobile Banking login credentials, contact us:
- Call 508-481-8300 at any time for online and mobile banking support.
- Find your branch and call them directly on our Hours & Locations page.
- Use the available contact options under Contact Us.
If I forgot my Online Banking password, can I change it?
If you have forgotten your password for Online and Mobile Banking, you can reset your password.
- Visit the Online Banking login page: https://secure.myvirtualbranch.com/BankMainStreet/SignIn.aspx
- Select “Forgot your Password?”: https://secure.myvirtualbranch.com/BankMainStreet/ForgotPassword.aspx
- Enter the required information to validate your entity to reset your password.
- Choose your new desired password. Your password must have 3 out of 4 of the following criteria: lower case letter, upper case letter, special character, and/or number.
If you are unable to provide the required information to reset your password, you may call our 24/7 designated Online and Mobile Banking support line at 508-481-830.