Header image with ypung woman waving to mobile device, screen shot of Main Street Video Connect app experience with title "Say hello to your virtual banker!"

Introducing: Main Street Video Connect!

Bring the bank to you virtually! Video Connect is accessible wherever you are. Talk directly to an experienced banker through your mobile device or personal computer. This exciting technology allows you to accomplish so much, whether you’re home or on the road.

Our team is ready and standing by to assist, just a video call away.

Agents are available live from 8:00 am to 4:00 pm (EST), Monday – Thursday and 8:00 am to 6:00 pm (EST) on Fridays.

Start a Video Call

With Main Street Video Connect you can:

  • Open a new account
  • Apply for a loan
  • Securely sign bank documents
  • Transfer money
  • Get answers to all your banking questions
  • And much more!

Screenshot of customer and banker using Video Connect and digitally signing a document.

Easy. Convenient. Reliable. Face to face, we see you.

With our video connect service, you can get your banking done wherever you are: at home, at the office, or at the game. Snow day? Stay in! Avoid extra travel, stress, or inclement weather while accomplishing just as much.

It’s that easy. No more explaining tech issues over the phone; with screen share we know exactly how to help.

Man and woman using mobile app and screen shot of Main Street Video Connect on a smartphone screen

To access our FREE video banking services:

Just download the mobile app from your device or tablet.

Download app in Apple Store     Download app in Google Play Store

You’ll see the app icon like the one below, with the name “Main Street Video Connect.”

 

 

 

OR

Access video banking securely from our website using your personal computer. A functioning microphone and webcam are required.

  1. Click the button to start an online video chat.
  2. You may need to allow bankmainstreet.com access to your microphone and camera.
  3. Enter your name and email address. Check “agree” and hit next.
  4. If a banker is available, select “video call” to initiate a call.

Start a Video Call

 

You can also start a quick chat with us anywhere you see the Video Connect widget in the bottom right corner on our website.

Image of Video Connect button "Visit with us now"

FAQS