I am not a customer of Main Street Bank, but I am a caregiver to a new customer. My patient is immobile and spends the majority of her days at home, unless I need to bring her to appointments. She does not have a computer but she needed an account opened. Ali in the Ayer branch was so kind and patient, and went above & beyond to help my client open this account. She took the time to go to my clients home to make sure everything would go smoothly with the finalizing of the account. My client said Ali was extremely kind and thoughtful, and even made sure she didn’t need help moving around or getting things before she left. I and my client appreciate the care Main Street Bank has showed. Keep on rocking!