Terry S.

I have been doing business with Main Street Bank since January of 2020. The staff are extremely generous, helpful and friendly. Whenever I have a questions or need help; they are all so quick to assist and with genuinely happy attitudes. We love the branch on Main Street in Hudson,MA. Excellent Staff. Excellent products.

Bill H.

Joani, Heather, and Pauline are all great to deal with. I’m sure the rest of the staff are good I simply don’t know them since the pandemic started. Heather and Pauline were especially helpful recently with my problem of logging in to my accounts. Thank you very much for your help and patience.


Great banking experience. I opened a new business account at Main Street Bank, it was easy and seamless application process with great and very knowledgeable service help, always friendly, personalized and supportive, responding quickly to all my questions and concerns. The bank website is very clear and easy to navigate which makes banking experience smooth

Paul D.

Main Street Bank continues to amaze me with their unbelievable customer service and personal touch to banking. They do it all Jennifer Berube, Bill Poutre, Nicole Ostergren, Jeanne Kleinknecht and Lauri Poutry are true professional whether business or personal Main Street Bank makes it easy.

Mitch P.

Exceptional customer service from a group of experts. Will recommend to friends and family.

Mark H.

Special Thanks to the team at the Ayer branch. Very friendly and helpful establishing new accounts and making the process go smoothly. Highly recommend them!

Bob H.

I have been working with Main Street for many years and ALL personnel go above and beyond to assist my banking needs. I would recommend Main Street Bank highly.

Jerry C.

Great bank for business and personal needs. Maria in the Littleton office is super responsive and helpful. They have been tremendous during the 2020 Pandemic. Thank you everyone at Main Street.

Shari F.

I currently work with some of the top banks in New York City, and must write that Main Street Bank is far superior in their customer service and quick ability to help me in need during this hurrendous health crisis and financial disaster. I plan to continue doing much more business with this bank. Excellent

Paul A.

To All of the Staff at Main Street Bank, Thanks for the amazing service you provided us. You truly are a superior community bank.