Karen S.

Opened accounts at the Lunenburg Branch about a year ago. The staff has always been pleasant and extremely professional. I had a transaction that my Husband and I needed to do today. We worked with Michelle who was excellent. She called me back regarding the transaction in advance to review it and we were both

Debi C.

We have been part of the family for so many years! Many have tried to lure us away, without luck!! So happy with the bank and all the employees!

Patricia W.

I am very happy with my experience with Main Street Bank. Everyone is helpful friendly great customer service. Judy Bell is amazing to work with.

Lynne K.

We couldn’t be more pleased with Main Street Bank. Living in RI and trying to close my mother’s estate in Marlborough while doing her taxes has been quite an experience. The exception has been the boutique customer service at Main Street with their emphasis on being responsive and motivated to accommodate their customer’s needs. I

Rosalie B.

I have been with Marlboro Savings Bank since they were on mechanic st. age of 18, now 88.. it was scary when the merger happened a while back, I’m still happy with you people.. no matter what problems concern me, they have always been corrected with your patience.. stay that way, we (myself) can learn

Frances H.

I am not tech savvy so when I had to accomplish two technical avenues I went to Main Street Bank. I now have on-line banking for the first time along with a complete and patiently given how-to as well as a way to add to my account through Venmo. The staff at Northborough Main Street

Joan T.

I’ve recently worked with Maria Nephew and Kelsey Oliverio to close the accounts of a family member who is very ill. Both were helpful, efficient, and kind, making a difficult task much easier for me. I also appreciated connecting with a real person each time I called, rather than encountering a complicated telephone tree. Customer

Jessica B.

I am not a customer of Main Street Bank, but I am a caregiver to a new customer. My patient is immobile and spends the majority of her days at home, unless I need to bring her to appointments. She does not have a computer but she needed an account opened. Ali in the Ayer

Prakash K.

Exceptional customer service from Judy Bell, Branch Manager in Marlborough. She was amazing in her professionalism. Paid special attention to details with a lot of patience. So appreciative and grateful for the great service she provided! Judy Bell is a great asset to the Main Street Bank.

Terry S.

I have been doing business with Main Street Bank since January of 2020. The staff are extremely generous, helpful and friendly. Whenever I have a questions or need help; they are all so quick to assist and with genuinely happy attitudes. We love the branch on Main Street in Hudson,MA. Excellent Staff. Excellent products.