David M.

Always when I call they protect my Account. And help me with any questions I have in a quick easy manner.

Mary H.

Katie worked with me and supported me 100% to resolve a mobile bank issue which I called the bank for. She was very patient and cleverly solved the problem. Katie

H. Douglas K.

Thanks for being proactive in reminding me of this unapproved charge! I did not see the first alert! I went to Main Street Bank in Ayer & received a new

Rene P.

Best phone help I have had all year. Friendly, asked all the right questions (in a supportive way) until I found my solution and even offered to have me contact

Harold M.

Today I visited the branch in Ayer. Steven Puzikov was a huge help. Very attentive and knowledgeable. He was extremely thorough, and I truly appreciate him for that.

Bernard

I would like to thank the folks at Main Street Bank, who notified me of the multiple charges on my account, they thought could be fraud. I was unaware of

Marcia A.

In today’s world, it’s nearly impossible to speak to a real human being about an important issue and then to have those persons respond so quickly, thoroughly and professionally.  I

Carol H.

I just got off the phone with Maribel from the Marlborough branch. She was very friendly and kind, AND solved my problem quickly. Thank you Maribel.

Mark F.

Maria Diaz is great..always pleasant..and OMG Cheryl Carol can’t be beat!

Patricia W.

I have been banking with Main Street bank for 5 years. Their customer support is exceptional every person I have contacted follows through with friendly and knowledgeable feedback never disappointing.