Protecting Your Information Every Step of the Way
Main Street Bank differentiates itself from other financial institutions by not forwarding customer mail automatically when an address changes. While other institutions may forward mail as a convenience, we believe your protection from fraud is our top priority.
Why We Don’t Automatically Forward Mail
Automatic mail forwarding can create significant security vulnerabilities. If address changes are made in error or without your knowledge, sensitive financial documents could be delivered to an incorrect or unauthorized address. This increases the risk of your private information falling into the wrong hands.
Fraudsters may exploit automatic forwarding to intercept confidential materials, potentially leading to identity theft, unauthorized account access, or financial loss. By not forwarding mail automatically, Main Street Bank helps ensure that only verified address changes are made, reducing the risk of mail fraud and check fraud. Our approach offers greater control and peace of mind for our customers.
How to Update Your Address with Main Street Bank
We offer several secure and convenient ways to update your address, depending on your situation:
- Visit any Main Street Bank branch. Ideal for all customers, especially if you have joint accounts or need personal assistance. Our team will verify your identity and help update your information securely.
- Use Online Banking or the Main Street Bank Mobile app: The fastest option for accounts where you are the Primary Owner. Log in and follow the prompts to update your address. Please note: this method will only update the address on accounts where you are listed as the Primary Owner.
- Connect with a Banker via Video Connect: A convenient way to get personalized assistance without visiting a branch. This is great for customers who prefer a face-to-face interaction from anywhere.
If you have joint accounts or need help updating your address, we recommend contacting your banker directly to ensure all your accounts are updated correctly.
Our Ongoing Commitment to Your Security
Main Street Bank is dedicated to safeguarding your personal and financial information. We continually review and enhance our policies and procedures to adapt to new security challenges and provide the highest level of protection for our customers.
If you have questions or need further assistance, please do not hesitate to reach out to your local branch or contact our customer service team. Thank you for trusting Main Street Bank with your financial security.