Craig Nardi

Responsibility

As Chief Operating Officer of Main Street Bank, Craig is responsible for the operational infrastructure that supports the bank’s growth and customer experience. He oversees Loan and Deposit Operations, Cash Management, and Technology, while leading enterprise transformation efforts focused on efficiency, scalability, and continuous improvement. Drawing on extensive experience in banking operations, lending, and process optimization, Craig works across the organization to align people, processes, and systems with the bank’s strategic objectives.

History

Craig brings significant experience in mortgage lending, banking operations, strategy, and business process improvement. He has a proven track record managing the bank’s retail loan portfolio, leading innovation, efficiency, and customer experience. Before Main Street Bank, Craig spent five years at Bluestone Bank in lending and process improvement, held leadership roles at Webster Five and fintech startups, and began his career as a Mortgage Loan Officer. He holds an MBA from Johnson & Wales University, a bachelor’s degree in finance from Bridgewater State University, and is a 2023 graduate of the Stonier Graduate School of Banking.

Membership

Craig has been deeply involved in advancing the banking and housing industries through leadership and service. He served for five years on the Board of Directors for the Massachusetts Bankers Association (MMBA), concluding his term in 2024. Since 2016, Craig has been a dedicated member of the Board of Directors for the Massachusetts Mortgage Bankers Foundation, the philanthropic arm of the MMBA, and was elected President of the Foundation in 2024. In this role, he helps guide grantmaking efforts that support housing development and financial literacy across the Commonwealth.