Getting our SBA loan proved the advantages of going with a local bank. Starting with our first contact involving Sue the manager of the Southboro branch who immediately hooked us up with the key officers who helped us through the application process namely Todd Sibley and Robert Sousa , the entire process went smooth. They were in constant contact with us even into the evening hours and ushered us through the maze of paperwork we needed to provide. We have received our money as promised and cannot praise the staff enough for all their help. I have a credit card with one of the large US banks and have tried to speak with them about an issue and they never call back. It’s been two weeks now. I give up. Main Street Bank will always be a part of our families finances. Thanks again.