Dear Mr. Bennett:

First, I would like to commend the smooth transition regarding the merger of the above banks. All information and resources are readily available for me, which caused no glitches in any transactions.

Second, I cannot be thankful enough for the competent, friendly staff at the Lunenburg Branch, particularly Deborah Parsons and Lisa Andrzejewski. They cannot be more helpful, going above and beyond. I have been banking at the Lunenburg Branch for nine years and cannot be more pleased with my experience. They make personal banking such a pleasant experience and attend to every situation with a great attitude and matching smile. Please give your employees the commendations they deserve. Please acknowledge receipt of this email. Thank you.

Mary Ann